Privacy Policy
Blockit Privacy Policy
Effective Date: December 20, 2021
This Privacy Policy discloses the information practices of Blockit Now, Inc. (“Blockit”)that are applicable to this website and/or mobile application (collectively, the “Blockit Services”). For purposes of this Privacy Policy, "Blockit," “we,” and “us” means and includes Blockit Now, Inc. and its affiliates and subsidiaries. We encourage you to read this Privacy Policy carefully. Terms not defined in this Privacy Policy shall have the meaning set forth in Block it’s Terms of Use.
By accessing, viewing, and/or using (each, a “use”) the Blockit Services, each user (individually, “User” or “you” and collectively, “Users”) understands and agrees to the privacy practices contained herein as well as to the Medical Service Provider’s Notice of Privacy Practices, as applicable. If you object to anything in this Privacy Policy or Blockit’s Terms of Use, or otherwise do not understand or agree to be bound by this Privacy Policy or Blockit’s Terms of Use, do not use the Blockit Services and exit immediately.
1. Notice of Privacy Policy Changes.
Blockit may update this Privacy Policy to reflect changes to information practices. If any material changes are made, Users will be notified by e-mail (sent to the e-mail address provided) or by means of a notice on the Blockit Services prior to the change becoming effective. Users are encouraged to review this page upon each visit to the Blockit Services for the latest information on Blockit’s information practices.
2. User-Submitted Information.
Blockit collects, stores, analyzes, and uses information, content, and materials Users post or submit via the Blockit Services. By accessing or using Blockit Services, you agree that you submit such information, content, and materials to Blockit voluntarily and knowingly, and you consent to the collection, storage, analysis, and uses thereof by Blockit; provided, however, that such collection, storage, analysis and use is in accordance with this Privacy Policy. Such information includes, but is not limited to:
- Name;
- Address;
- Telephone number;
- Email address;
- Demographic information, such as age and sex;
- Financial information, such as insurance information;
- Medical information;
- Passwords and log-in credentials.
The foregoing information shall be collectively referred to herein as “User Information”. User Information will be used by Blockit or third parties on Blockit's behalf in providing the Blockit Services including:
- User registration;
- Scheduling appointments as requested by User;
- Providing customer service to Users, such as responding to User request, and
- to communicate with Users using contact information provided;
- Facilitate a User’s access to the Blockit Services;
- Deliver the Blockit Services requested by a User;
- Assist the User in managing the User’s account;
- To enforce the Blockit Terms of Use and Acceptable Use Policy;
- To comply with applicable law and respond to law enforcement;
- To perform functions as otherwise described to User at the time of collection.
User should not disclose medical information when communicating with Blockit customer support, either by email, by phone, or by any other means. Any medical information User discloses to Blockit customer support is not subject to federal or state medical privacy regulations.
User consents to the collection, storage, analysis and use of User Information as set forth in this Privacy Policy, Blockit’s Terms of Use, and, as applicable, Medical Service Providers’ Notice of Privacy Practices. Blockit may also collect, store, analyze and use information about Users provided by Medical Service Providers for the purposes set out in this Privacy Policy and in Blockit’s Terms of Use and Medical Service Providers’ Notice of Privacy Practices. Blockit does not sell any User Information to any third party.
3. Cookies and Tracking.
Blockit and third parties on Blockit’s behalf use various information collection and tracking technologies , including without limitation web server logs, cookies, web beacons, tokens and web analytics tools, to collect, store, analyze, use, and disclose information from and about Users’ devices, Users’ activities on the Blockit Services, and Users’ activities on the Internet. This information is collected in order to track Users’ use of the Blockit Services in order to improve User experience and facilitate the User’s access to the Blockit Services.
4. Choices Available to Users.
Users can choose not to provide certain User Information, but the failure to provide certain User Information may result in the User being unable to use certain features of the Blockit Services. Users may also correct, delete inaccuracies, change or remove any User Information by contacting Blockit at support@blockitnow.com; provided, however, that Blockit may retain User Information as provided or permitted by law. Users should contact their healthcare provider or health system directly to change their information with such healthcare provider or health system.
Additionally, Users may choose to reject “cookies” or disable mobile device identifiers. While Users are not required to accept cookies or mobile device identifiers from Blockit, if you block or reject them you may not have access to all Blockit Services.
5. Information Sharing.
Blockit will disclose User Information to third parties only in the ways and for the purposes that are described in this Privacy Policy, Blockit’s Terms of Use, and, as applicable, Medical Service Providers’ Notice of Privacy Practices. Blockit may disclose User Information: (a) to third parties that provide services on behalf of Blockit and/or in connection with the Blockit Services, including to Medical Service Providers and their employees as needed to provide the Blockit Services requested by the User; (b) if required or permitted pursuant to any applicable law, regulation, or court or administrative order; (c) in connection with any User's violation of or to otherwise enforce Blockit's rights under the Terms of Use, Acceptable Use Policy, Medical Service Providers’ Notice of Privacy Practices (as applicable), or other agreements with Blockit; (d) as reasonably required to protect the business of Blockit; or (e) to protect the personal safety and/or rights of employees of Blockit, other Users, or members of the public. Further, and notwithstanding anything herein to the contrary, Blockit may be required to disclose User Information to third parties: (a) with the exception of protected health information, for the satisfaction of any debt or upon liquidation of Blockit should such a situation arise; and (b) to a purchaser or transferee of all or a portion of Blockit's assets in conjunction with the sale or transfer of such assets; provided, however, that in the case of (a) and (c), the transferee will either assume this Privacy Policy or establish security measures and privacy practices no less secure than those set forth herein. Blockit may share User Information with Medical Service Providers with whom the User chooses to schedule appointments. This information may include, but is not limited to, completed medical history forms, demographic information, and other information needed by Medical Service Providers to enable them to provide services to you or to refer you to and make appointments with other Medical Service Providers on your behalf.
6. Information Retention and Removal.
Blockit may retain User Information for legally permitted purposes and as set forth in this Privacy Policy, for the period of time reasonably necessary for such purpose. If required by law, Blockit will delete User Information by erasing it from Blockit's database. Blockit will also respond to written User requests to nullify such User’s User Information that is eligible for nullification in accordance with Blockit's then-current policies. However, Blockit will retain and use User Information as necessary to comply with legal obligations, resolve disputes, and enforce Blockit's Terms of Use and, if applicable, Medical Service Providers’ Notice of Privacy Practices or other contractual obligations. For assistance in removing User Information from Blockit’s database, please contact us as at info@blockitnow.com. Any such requests will require the user to contact the healthcare provider for verification of User’s identity, and may be subject to the prior consent of the User’s healthcare provider. The User agrees that Blockit will be permitted to rely on any instructions provided to Blockit by the User’s healthcare provider.
7. Consent.
By using the Blockit Services, User voluntary and knowingly consents to Blockit's collection, storage, analysis, use and disclosure of User Information as set forth in this Privacy Policy, Blockit’s Terms of Use, and, if applicable, Medical Service Providers’ Notice of Privacy Practices.
8. Security Measures.
Blockit uses reasonable security measures to protect User Information, including without limitation Secure Socket Layer (SSL) technology for sensitive User Information such as financial or medical information. However, no data transmitted over or accessible through the Internet can be guaranteed to be completely secure. As a result, Blockit does not represent or warrant that User Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. All User Information is provided at User's own risk. Blockit expressly disclaims any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to any User Information, including without limitation to any acts by other Users or third parties with respect to such User Information. Notwithstanding the foregoing, Blockit will use commercially reasonable efforts to notify a User if it becomes aware that such User’s information was subject to a data breach.
9. Third Party Websites.
The Blockit Services may contain third party advertising and links to third party websites. Blockit is not responsible for the privacy practices or policies of these advertisers or websites, and does not manage or control such practices. Please contact such advertisers or websites directly for more information about their privacy practices. Blockit expressly disclaims, and each User expressly releases Blockit from, any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on the Blockit Services, including without limitation such websites' availability, privacy policies, content, advertising, and/or products or other materials.
10. Electronic Communications from Blockit.
By requesting or using Blockit Services, Users consent to Blockit and/or third parties acting on behalf of Blockit sending to User electronic messages relating to the Blockit Services . Users may choose whether to receive communications from Blockit or third parties with whom Blockit has a commercial relationship by adjusting the User profile. Users who need assistance opting out of communications can contact Blockit at support@blockitnow.com. Users will be given the opportunity, in any commercial e-mail sent by Blockit, to opt-out of receiving such communications in the future using the link at the bottom of the email, although Users may not opt-out of receiving administrative emails. It may take up to ten (10) days to process an opt-out request. Opting out of Blockit communications will not automatically opt User out of third-party linked websites, and the User should follow any instructions or prompts to opt out of such communications if the User desires to opt out.
11. Public Information.
Any User Information disclosed in public areas, such as social media message boards, of the Blockit Services, such as message boards, may become publicly-available information, and Users should exercise caution when deciding to disclose such User Information publicly and comply with the requirements of the Acceptable Use Policy. Blockit expressly disclaims, and each User expressly releases Blockit from, any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to any User Information, including without limitation to any acts by Users with respect to such User Information. To request removal of User Information from Blockit's public areas, contact Blockit at support@blockitnow.com. In some cases, Blockit may not be able to remove User Information, in which case Blockit will let User know if and why it is unable to do so.
12. Protection of Children's Privacy.
The Blockit Services is designed for general audiences and are not developed for or directed at children. Therefore, Blockit does not intend to collect information directly from individuals under 18 years of age or who have not been legally emancipated. Information may be collected from an adult User who is using the Blockit Services to schedule appointments for minors for whom the User is the custodial parent or legal guardian, and by using the Blockit Services in this manner, the User understands and agrees that Blockit will collect certain information about the minor necessary to provide the Blockit Services, and the parent or legal guardian User may need to provide verifiable consent to Blockit for the collection of such information. If it is discovered that Blockit has inadvertently collected information from an individual not meeting these requirements, Blockit will promptly take all reasonable measures to delete that data from databases and systems. If you believe Blockit has unknowingly collected information from an individual under the age of 13, please contact Blockit immediately.
13. Disclaimer of GDPR Applicability.
Blockit Services are for individuals located in the United States only, and is not intended for use by any person or on behalf of any person outside of the United States. Users should not provide any information to Blockit regarding any individual residing in the European Union or the European Economic Area, and by using the Blockit Services, the User agrees that it will not provide such information and the provision of such information will be a material violation of this Privacy Policy and the Terms of Use.
14. Disclaimer of CCPA Applicability.
Blockit is not subject to regulation under the California Consumer Privacy Act of 2018 (the “CCPA”). Therefore, even if you are a California resident and Blockit may have personal information about the User that is the type of information subject to the CCPA, the CCPA is not applicable to Blockit or to Blockit’s relationship with the User.
15. Contacting Blockit.
If you have questions about this Privacy Policy, please contact Blockit at info@blockitnow.com.
